1. What products do you sell?
We offer a wide variety of products including gadgets, beauty items, health essentials, human hair products, and household appliances. Our store is always updating with new, high-quality items to suit your lifestyle needs.
2. Do you ship internationally?
Currently, we primarily ship within Canada. For international shipping inquiries, please contact us directly at vsanteplus@gmail.com for more details.
3. How long does shipping take?
Orders are typically processed within 1-3 business days. Delivery within Canada usually takes 5–10 business days, depending on your location. You will receive a tracking number once your order is shipped.
4. What payment methods do you accept?
We accept major payment options including Visa, MasterCard, PayPal, and other secure payment gateways available at checkout.
5. Is my personal information secure?
Absolutely. Your privacy and security are very important to us. We use industry-standard SSL encryption to ensure all personal and payment information remains safe.
6. Can I cancel or change my order?
Orders can be canceled or modified within 12 hours of placing them. If your order has already been processed or shipped, cancellation may not be possible. Please contact our support team as soon as possible.
7. What is your return policy?
We accept returns within 14 days of delivery for items that are unused, in original packaging, and in resaleable condition. Some products (like personal care or opened hair products) may not be eligible. Contact us for return instructions.
8. How do I contact customer support?
You can reach us anytime at vsanteplus@gmail.com. We aim to respond to all inquiries within 24–48 hours.